Guide: How To Integrate eCommerce With ERP

Are you considering integrating your e-commerce platform with your new or existing ERP? It can feel like a big and very expensive project to implement.

Here are some things to think about that can facilitate your integration project - and why Junipeer is the best partner if you want a fast and affordable solution that is also top class in terms of technology and operational reliability.

1. Minimize administration

Working with and administering a business system can be a very time-consuming task.

One dreams of not having to administer the same things in several systems. Therefore, it is important to think about this when integrating our e-commerce platform with a business system. You should try to think in which system data and registers are most easily handled. For example, you can enter and maintain most of the information about products, such as images and description texts, in your e-commerce platform, while the price and stock balance are in the business system and are continuously and automatically transferred to the e-commerce system.

2. Make sure to have the correct logic

In a similar way as we described in point 1 for data, the same thinking also applies in terms of logic and functionality. Some logic is best suited on the business system side, while other logic is better suited to the e-commerce platform. Creating and managing the same logic on both sides can make the integration unnecessarily complicated and lead to incorrect data in the systems. A common example of logic that can be in the business system is the stock balance of products and which products are to be displayed in the e-commerce and calculation of delivery time can take place and be set in the e-commerce system itself where it is simultaneously shown to the visitor when he places his order.

3. Share the order status with the customer

At each step in the handling of the customer's order, it is so desirable from the end customer to be able to see the status and then it must be updated in the e-commerce system. This way your customer gets clear information about their order.

An example of an order flow for the e-commerce platform could be: Order registered, order received, picked at the warehouse, sent, received.

4. Connect shipping system

You can also save a lot of administrative time (and money) in order processing by also integrating the systems with your logistics system. If addresses, carrier and as much shipping information as possible is pre-populated from the data in the e-commerce platform and business system, the routine for printing shipping documents can be simple. Parcel numbers can be sent over to the e-commerce platform so that the customer can perform a goods search to see where his package is.

5. Choose the best integration partner

Your business system and your integrations will need to be updated with more functionality, partly to keep up with technology development, but also to feel current and relevant to your customers. Therefore, it is important that you take the help of someone who knows integrations and can help you continuously even after the planned start of operations.

Junipeer Makes Integrations Easy

Instead of using your inhouse resources, hire an agency and spend months doing the above you can sign up with Junipeer. We have already built the very best integrations platform.

With Junipeer, you get one integration in no time connection your ERP, PIM and POS systems.

Juniper is a connector-based platform that already has integrations between a number of business systems and e-commerce systems, so in some cases you can get an integration done in 15 minutes.

In special cases, it still only takes a week or two to customize your integrations.

With our solution, your administrative work is automated and you save a lot of time, money and get higher quality in your workflow.

Get in touch with us and book a demo or sign up if you want a free trial with no strings attached.