What is iPaaS?

A simple explanation of iPaaS — what it is, how it works, and when you need it.

Short answer

iPaaS stands for Integration Platform as a Service — a cloud service that connects your business systems so data flows automatically between them.

How does iPaaS work?

An iPaaS platform sits between your systems and acts as a translator. When something happens in one system — like a new order in your webshop — the platform captures the event, translates the data, and sends it to the receiving system (e.g. your ERP).

What sets iPaaS apart from a custom integration is that the platform handles connections, data translation, error handling, and monitoring for you.

iPaaS vs alternatives

iPaaS vs custom-built — custom gives control but requires maintenance. iPaaS handles updates.

iPaaS vs plugins — plugins solve one need but lack error handling and visibility.

iPaaS vs Zapier/Make — Zapier is great for simple automations. For business-critical flows like order processing and invoicing, you need deeper system support.

Read more in our integration platform guide →

Next steps

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Frequently asked questions

What does iPaaS stand for?

iPaaS stands for Integration Platform as a Service — a cloud service that connects business systems so data flows automatically.

What is the difference between iPaaS and a custom integration?

iPaaS handles connections, data translation, error handling, and maintenance. With custom integration, you manage everything yourself.

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